Ruk-Com Cloud 90-Day Uptime Report — Does the 99% SLA Hold Up?
Why we ran this test
Many hosting providers advertise high uptime, but do they actually deliver? We monitored Ruk-Com Cloud (Thai region) with UptimeRobot at one-minute intervals for 90 days, and these are the results.
90-day summary
Over 90 days, Ruk-Com Cloud recorded an actual uptime of 99.91%, in line with its SLA guarantee. There were two short incidents during the period, both resolved quickly.
- Actual uptime: 99.91%
- Two incidents in 90 days
- ISO 27001 certified infrastructure
Incident details
The first incident occurred during a late-night maintenance window and lasted around 78 minutes; the system restored automatically without needing to contact support. The second was an afternoon incident of about 40 minutes, for which the support team sent a proactive notification through their status system.
Industry comparison
A real uptime of 99.91% against a guaranteed SLA, combined with ISO 27001 certification, places Ruk-Com Cloud among the more reliable Thai hosts. For most websites this is more than sufficient.