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Hosting Contract Thailand Guide

By CloudPicked Review Team•Updated 14 June 2026•5 min read
Hosting Contract Thailand Guide

Contents

  1. Hosting
  2. What is SLA Uptime Guarantee
  3. Terms of Service
  4. Overview
  5. Backup
  6. Overview
  7. Overview
  8. Renewal Auto-Renewal Pricing
  9. Overview

Hosting

Many sign up for hosting without reading contracts, then face problems later: renewal prices higher than advertised, no refunds, data deleted upon cancellation, or uptime lower than advertised. Reading contracts prevents unexpected problems.

What is SLA Uptime Guarantee

SLA (Service Level Agreement) is the provider's uptime guarantee (e.g., 99.9%). Below that, there may be compensation (service credits). Read the details: how uptime is calculated, how compensation works, and what's excluded.

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Terms of Service

TOS specifies prohibited hosting uses: no torrents, no spam, no crypto mining, no illegal content. Some shared hosting prohibits sustained high CPU usage. Know limitations to avoid unexpected suspension.

Overview

Verify money-back guarantees before signing up: some hosting offers 30 days, some only 7 days, or none. Domains are usually non-refundable. Check what the refund covers and whether it includes the domain.

Backup

Read backup policy carefully: how often are backups made? How many days of retention? Can you self-restore or must you submit a ticket? Are there restore fees? Some free hosting has no backup at all.

Overview

Your data on hosting is always yours, but verify: under what circumstances can the provider access your data? When you cancel, when is data deleted? How many days do you have to download your data before deletion?

Overview

Verify: can you cancel online or must you call? Is there required advance notice? If canceling mid-contract, do you get a pro-rated refund? Some hosting makes cancellation deliberately difficult with multiple steps.

Renewal Auto-Renewal Pricing

Many hosts use very low intro prices, but renewals cost 3-10× more. Read the renewal price before signing up. Set reminders before renewal dates to decide whether to renew or switch providers.

Overview

Hosting may have hidden costs not shown in the main price: SSL if not free, extra backup fees, migration fees, dedicated IP costs, WHOIS privacy fees, setup fees, or activation fees. Check full pricing before signing up.

Frequently Asked Questions (FAQ)

With 99.9% uptime, what Service Credit do I get if it goes down?
It depends on each provider's TOS. Most give Service Credit as additional free hosting, not a cash refund, and you must submit a ticket to claim it within a specified period. You should read the SLA Compensation Section carefully.
What CPU Fair Use Policy should I know about with Shared Hosting?
Shared Hosting often has a Fair Use Policy that prohibits sustained high CPU usage, for example, not allowing 100% CPU for more than 60 seconds continuously. Python/Node.js running heavy processes may be killed. You should use a VPS if your workload is heavy.
If hosting goes down beyond the SLA, will I get a refund?
Generally you don't get a cash refund, but you get Service Credit (additional free hosting). You must submit the claim yourself within the specified time (for example, 30 days after the incident). Some providers calculate uptime using a rolling average that may differ from your own measurements.
Is a domain registered with hosting still mine after I cancel?
A domain is yours separately from hosting. If you renew the domain, it remains yours even if the hosting is canceled. But if the hosting provider is also the registrar, make sure to transfer the domain out beforehand or keep it renewed.